COOKIE POLICY

In compliance with article 22.2 of Law 34/2002, on Information Society Services, we inform users of our website of our Cookie Use Policy.

WHAT IS A COOKIE?

Cookies are files containing small amounts of information that are downloaded to the user’s device when they visit our website. The main purpose of cookies is to recognise the user every time they access the website, allowing it to improve its quality and usability (by means of identifiers that do not allow them to be identified with any natural person). Cookies are essential for the functioning of the internet. They cannot damage the user’s equipment or device and if they are activated in the configuration of their browser, they help us to identify and resolve possible errors in the operation of our website.

WHAT TYPES OF COOKIES DOES THIS WEBSITE USE?

Our website uses our own and third-party cookies.

First-party cookies: these are those that are sent from a computer or domain managed by the Data Controller and from which the service requested by the user is provided.

Third-party cookies: are those that are sent from a computer or domain that is not managed by the Data Controller, but by another entity that processes the data obtained through cookies.

In turn, cookies can be classified into types, according to their function, or their purpose (categories).

Depending on their function, there are different types of cookies, such as:

Session Cookies: 

Technical or necessary cookies are essential for our website to function properly and include basic functionalities such as identifying the session or giving registered users access to restricted access areas. For these reasons, technical cookies cannot be disabled.

Persistent or Permanent Cookies: 

These are cookies that allow information to be remembered so that the user can access the service with specific characteristics that personalize their experience compared to other users. For example, they can remember the preferred language.

Analysis or measurement cookies: 

They are those that allow the person responsible for them to follow and analyse the behaviour of users on websites. The information collected through these cookies is used to measure the activity of the sites, with the aim of introducing improvements based on the analysis of data on how users interact with the service.

Advertising or Marketing Cookies: 

These are cookies that are intended for periodic maintenance and to guarantee the best functioning and service to the user, collecting data on your activity as a user (connection waiting time, session identifier, etc.).

Likewise, Cookies can be differentiated according to the period of time they remain active:

Session Cookies: 

They are those designed to collect and store data while the user accesses the website and during the provision of the requested service, being deleted at the end of the session. 

Persistent Cookies: 

These are those in which the data remains stored on the terminal and can be accessed for a period defined by the person responsible for the cookie.

WHAT TYPES OF COOKIES DOES THIS WEBSITE USE?

Below, we inform the user in detail about the first and third-party cookies that can be installed from our website together with a brief description, and the duration that they remain on your terminal, as well as an indication of the person responsible for the cookie when it comes from a third party other than the owner.

*_state
Categoria: Funcional
Descripció: Emmagatzema l’estat de la interfície o configuració temporal de l’usuari.
Prioritat: Mitjana
Durada: Sessió

e_globals
Categoria: Funcional
Descripció: Utilitzada per Elementor per guardar configuracions globals de l’editor.
Prioritat: Alta
Durada: Sessió

elementor
Categoria: Funcional
Descripció: Permet mantenir el contingut del lloc web actualitzat en temps real mitjançant l’editor de Elementor.
Prioritat: Alta
Durada: Persistent

loglevel
Categoria: Funcional
Descripció: Emmagatzema informació sobre errors o registres per depuració del lloc.
Prioritat: Baixa
Durada: Persistent

e_kit-elements-defaults
Categoria: Funcional
Descripció: Guarda configuracions predeterminades dels elements del kit de Elementor.
Prioritat: Mitjana
Durada: Persistent

wpEmojiSettingsSupports
Categoria: Funcional
Descripció: Detecta si el navegador admet emojis per millorar l’experiència d’usuari.
Prioritat: Alta
Durada: Sessió

Google Fonts API
Categoria: Màrqueting
Descripció: Servei que carrega tipografies des de Google. Encara que no estableix cookies pròpies, pot recollir la IP de l’usuari.
Prioritat: Alta
Durada: Immediata (segons la càrrega de la font)

rc::c, rc::b, rc::a
Categoria: Necessària
Descripció: Cookies de Google reCAPTCHA que ajuden a identificar si l’usuari és humà o un bot.
Prioritat: Alta
Durada:

rc::c: Sessió

rc::b: Sessió

rc::a: Persistent

__hsmem
Categoria: Funcional
Descripció: Recorda si l’usuari ha iniciat sessió al lloc web.
Prioritat: Alta
Durada: 1 any

*_key
Categoria: Funcional
Descripció: Emmagatzema claus temporals o identificadors per a funcions específiques del lloc.
Prioritat: Alta
Durada: Sessió

hs_ab_test
Categoria: Funcional
Descripció: Permet mostrar a l’usuari sempre la mateixa variant en una prova A/B.
Prioritat: Mitjana
Durada: Sessió

cmplz_functional
Categoria: Funcional
Descripció: Cookie de Complianz que recorda el consentiment de l’usuari per a cookies funcionals.
Prioritat: Alta
Durada: 1 any

cmplz_preferences
Categoria: Funcional
Descripció: Recorda les preferències de consentiment de l’usuari (Complianz).
Prioritat: Alta
Durada: 1 any

cmplz_marketing
Categoria: Màrqueting
Descripció: Emmagatzema el consentiment per a cookies de màrqueting.
Prioritat: Alta
Durada: 1 any

cmplz_consented_services
Categoria: Funcional
Descripció: Guarda els serveis als quals l’usuari ha donat consentiment.
Prioritat: Alta
Durada: 1 any

HOW CAN COOKIES BE ALLOWED OR BLOCKED?

When you access the website, a cookie notice is displayed informing you how you can give or refuse your consent to the installation of cookies. The user may reject or configure the use of cookies at any time through the configuration screen.

Likewise, the user has the possibility of configuring their browser to disable or delete, at any time, cookies, or delete their browsing data. 

Below, we provide you with information about the main browsers, but if in doubt, consult the help menu of your browser:

If your browser is not among the above, check the options offered by your browser.

We remind you that you can use the private browsing mode in your browser, preventing your browsing history and cookies from being saved.

In addition, Google offers an add-on for its Chrome browser, to prevent the use of Google Analytics. You can download it at the following link: https://tools.google.com/dlpage/gaoptout?hl=None

The website also uses cookies on mobile devices. You can change your device’s privacy settings by accessing the links below, which provide instructions on how to manage your preferences

IOS | Windows Phone | Chrome Mobile | Opera Mobile

Please note that if you disable cookies, certain features may not be available.

UPDATES AND CHANGES TO THE COOKIE POLICY

This Cookies Policy may be updated according to legislative or regulatory requirements, or in order to adapt said policy to the instructions issued by the Data Protection Authority. When significant changes are made to this Cookies Policy, the user will be notified, either by means of an informative notice on the website, or by email for registered users.

PROFILING

We use third-party cookies that enable profiling to be able to carry out personalised advertising based on this profile. You can find out about this aspect in the policies of the third parties (see the links provided in the section “What types of cookies does this website use”).

TRANSFERS TO THIRD COUNTRIES

You can find out about transfers to third countries that, where appropriate, are made by the third parties identified in this cookie policy in their corresponding policies (see the links provided in the section “What types of cookies does this website use”).

LEARN MORE

If you would like more information, please access our Privacy Policy or contact us using the details at the top.
If you would like more information about how we use cookies, you can email us at [direccio@truecrimefactory.com]

Latest version March 2025